Privacy Policy

1. Introduction

Professional Consulting Services of LA, LLC ("ProConsults," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Contact information (such as name, email address, phone number, and business address)
• Business information (such as company name, job title, and industry)
• Payment information (such as credit card details and billing address)
• Communication preferences
• Information provided in correspondence with us

2.2 Usage Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Time and date of your visit
• Time spent on pages
• Links clicked
• Other browsing behavior

3. How We Collect Information

We collect information in the following ways:

3.1 Direct Collection

We collect information directly from you when you:

• Fill out a contact form
• Subscribe to a newsletter
• Register for an event
• Request information about our services
• Engage with our customer service
• Provide payment information
• Respond to surveys or research

3.2 Automatic Collection

We use cookies, web beacons, and similar technologies to automatically collect information when you use our website. For more information about our use of cookies, please see our Cookie Policy.

4. How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain our services
• To process and complete transactions
• To respond to your inquiries and fulfill your requests
• To send administrative information, such as updates, security alerts, and support messages
• To send marketing communications that we believe may be of interest to you
• To personalize your experience on our website
• To improve our website and services
• To conduct data analysis and testing
• To enforce our terms and conditions
• To protect against fraudulent, unauthorized, or illegal activity
• To comply with legal obligations

5. How We Share Your Information

We may share your information with the following categories of third parties:

• Service providers and vendors who perform services on our behalf
• Professional advisors, such as lawyers, auditors, and insurers
• Government authorities when required by law
• Third parties in connection with a business transaction, such as a merger or acquisition

We do not sell your personal information to third parties.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, regulatory, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

9. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our website and services, so when you visit other websites or use other services, we encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at:

Professional Consulting Services of LA, LLC
2100 St. Charles Ave, Suite 310
New Orleans, LA 70115
Email: privacy@proconsultsofla.com
Phone: (504) 214-2323

We will respond to your request within a reasonable timeframe.